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Professional Standards Training – VIRTUAL
January 26 @ 9:30 am - 3:30 pm CSTFree
This FREE Professional Standards class will be held VIRTUALLY, Tuesday, January 26, 9:30 – 3:30.
This class is for you if you are interested in…..
- Ethics, Mediation, and Arbitration
- Learning more about Professional Standards
- Becoming an Ombudsman
All current Ethics/Professional Standards committee members, including Grievance, Ombudsman, Mediator, or the SCBR Board of Directors are REQUIRED to attend if you haven’t attended since January 1, 2018.
What is an ombudsman you ask? As of 2016 every REALTOR® association is required to provide ombudsman services. This training will look at mediation, the preferred REALTOR® dispute resolution technique, and the addition of REALTOR® ombudsmen services.
Training will be interactive using case scenarios, focusing on the role of the ethics grievance committee and ethics hearing panels. The participants will process an ethics complaint from start to finish, including drafting findings of fact.
Arbitration and Procuring Cause
We will look at Article 17 of the Code of Ethics and brokers’ duty to arbitrate contractual and certain non-contractual disputes. The training will help participants identify what disputes may quality for arbitration, and which are mandatory or voluntary; a discussion about procuring cause will follow.